Terms and conditions
Accessing our services
Parts of our services are only accessible to our subscribers and not to visitors. In addition, we may not offer or make available all of our services or content to residents of certain countries.
We may, at our discretion change, remove, suspend or discontinue any aspect of our services at any time including the availability of any content (e.g. a community forum may be withdrawn).
Our content, trademarks, copyright, patents, logos, domain names and other related intellectual property rights or other features of our brand belong to us or to our licensors. Your use of our services does not grant you any rights in and/or our licensor’s intellectual property whether for commercial or non-commercial use.
We grant our users a licence to access and use our services and intellectual property rights (subject to your ability to access our services as set out above) and to the following usage restrictions:
You acknowledge that in using our services we and our third party affiliates may at some stage provide advertising and other information to you.
User Generated Content
Users of our services may be given an opportunity to interact with us and submit, post and/or upload content (including comments and pictures). In posting your content, you confirm to us that you are the owner or have consent from the owner to post the content and that the content complies with our Community Guidelines and does not defame any person, company or business or violate the privacy rights, copyright and other intellectual property rights, contract rights or any other rights of any person.
By submitting content, you grant us a non-exclusive, transferable, sub-licensable, perpetual, royalty free worldwide licence to use any of the content that you post on or in connection with our services and you also irrevocably waive the benefit of any moral rights you may have in any such material. We do not claim any ownership rights in your content and you continue to retain all ownership rights in your content. If you believe that your rights have been infringed in relation to your content, please contact firstname.lastname@example.org.
We do not endorse any user generated content nor do we guarantee the accuracy or authority of any user generated content. We reserve the right to remove your content and to remove, suspend or discontinue your opportunity to submit, post and/or upload content, at any time and for any reason at our sole discretion and without further recourse to you.
We will always aim to provide you with the best service we can, but our service is provided “as is” and we do not and cannot promise that all of the information provided in our services will always be 100% accurate. The information provided by our services is for information purposes only and does not constitute advice. All our services are provided without any warranties or guarantees.
Some of the information provided by our services is supplied to us by our third party partners. We have no control over third party content and we are unable to guarantee the accuracy of such third party content. You agree that you access any content at your own risk. Before relying on any information, whether it is from us or from our third party partners, we advise you to verify the accuracy of such information.
Whilst we will do our best to ensure that our service is fully operational at all times, we are not responsible for and shall not be liable to you for any problems or temporary interruptions in using our services arising from factors outside of our control (e.g. technical problems from traffic congestion on the internet) or for any problems arising from participating in or from downloading third party content.
To the extent permissible by law, we are not responsible for any loss or damage resulting from use of our services or from any content posted on or through our services.
Limitation of our liability to you
You agree, that to the extent permissible by law, your sole and only remedy for any problems, issues or concerns with our service is to stop using our services, whether as a subscriber or as a visitor using one of our services.
Changes to our terms
The law that governs our services
Our content means any text, files, images, photos, graphics, video, sounds, musical works, or any other materials that we publish or post on or through our services.
Third party content any text, files, images, photos, graphics, video, sounds, musical works, or any other materials published or posted on or through our services by our third party partners.
Us, our, we means UnHerd Limited (UHL), whose registered office is at 2-6, Old Queen Street, SW1H 9HP, the holding company of UHL and any subsidiary from time to time of UHL or its holding company.
Your content means any text, files, images, graphics, photos, video, sounds, musical works, or any other materials that a user posts on or through our services.
Part 2 – Subscription terms
Please read these terms carefully as they will set out the terms for your subscription with UnHerd.
In addition to these terms, you will also be subject to the individual offer terms which govern the specific offer should you choose to accept them at a future date.
How do I become a subscriber?
To become a subscriber, please visit https://staging.unherd.com/register-login
To become a subscriber of UnHerd you must be 18 or older and have the power to enter into a contract with us and are not prevented from doing so under any local laws.
By registering to become a subscriber, you agree that you have given us accurate registration details, including contact information.
What does it cost to become a subscriber?
Subscriptions are charged at a monthly rate of £4.99 per month, £49 if purchased annually.
We reserve the right to introduce a cost for subscription or introduce additional paid-for products or services that were previously free with 30 days’ notice. If in future additional benefits or discounts are offered to new subscribers, we are under no obligation to provide existing subscribers with the same or comparable benefits or discounts.
What do I need (devices and hardware)?
To benefit fully from our subscriptions, you will need one or more of the following:
Android supported smartphones and/or tablet devices (e.g. Nexus, HTC and Galaxy devices);
Apple iOS12 (or above) supported smartphones and/or tablet devices (e.g. iPhone and iPad);
What happens if I default on a payment?
If you default on any payment, we may:
– terminate your subscription;
– charge you for any outstanding amount remaining on the unexpired portion of your minimum subscription term (subject to your subscriptions and/or offer terms);
– take any action which is necessary in our opinion to recover our losses.
If your subscription has been terminated and you would like to re-subscribe to one of our subscriptions, we have the right to require payment in full of any outstanding amount owed to us.
How can we change these terms?
We may amend these terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience. If we make any important changes to the subscription terms we will notify you.
Anything else I should know?
We may change our subscription entitlements at any time with 30 days’ notice and you may cancel your subscription within this notice period. We may also at any time and at our sole discretion, terminate your subscription with us where we believe that we have serious grounds to terminate (for example, breach of these terms).
We may screen your name and address against fraud prevention databases when we decide whether or not to accept your application for subscription or your application for event tickets or any other service. If we do not accept your application for subscription, we will terminate your subscription and reimburse any payment that you have made.
In addition to these standard subscription terms, you will also be subject to any specific terms relating to the offer you have chosen, as made available to you before the purchase of your subscription. If you are found to be abusing the terms of any of our offers, we have the right to suspend and/or terminate your subscription and/or offer agreement with us.
Our subscription are subject to English law and to the exclusive jurisdiction of the English courts. However, if you are a resident in Scotland, our subscriptions are subject to Scottish law and to the exclusive jurisdiction of the Scottish courts and if you are a resident in Ireland, our subscriptions are subject to Irish law and to the exclusive jurisdiction of the Irish courts.
Part 3 – Subscription benefits
Part 4 – Cancellation terms
How can I cancel my subscription?
You can cancel your subscription and receive a full refund if you do so for any reason within the 14 days, your access to our services will stop and you will be required to forfeit any subscription benefits that you have received, including sign-up offers, vouchers or any other benefits connected to your subscription.
To cancel your subscription before automatic renewal, so that you are not charged, you must communicate your request clearly in writing by emailing email@example.com from the registered email address at least three working days before your next billing date. Any termination request that is received after this period will be dealt with at our sole discretion.
Should you wish to terminate your subscription after the 14 day initial period, you may do so in writing by emailing firstname.lastname@example.org however, after the initial 14 day period, your subscription will remain active until the date it was due to expire. No refund or partial refund will be issued for a subscriber that wishes to terminate their subscription after the 14 day initial period.
How can we change these terms?
We may amend these cancellation terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience.